March 21, 2003
229 hours completed

1. 10:00: We're trying to install Acrobat on my computer. Unfortunately, it's just an upgrade and we can't find the old version. Nadine is looking through old ghost images, trying to find one from her computer. However, she is pretty sure that she deleted the image, and it was about a year ago that her machine was ghosted. I guess we'll see.
2. 3:20: I've been observing Rich install programs and setup machines. The one desktop is done, now he is working on a laptop.
We just got out of a company meeting. Steve talked about the company's financials, and gave an overview of the new imaging system and the agent's only website. We have permission to leave at 3:45.

March 20, 2003
221 hours completed

1. 9:45: I sent Nadine the website with the hover property files for her to look at. She's also shown me a program they have that scans forms and makes them fillable. They can be pdf, executable, html, etc.
2. 12:00: I watched Rich use Ghost to image a laptop. It's a pretty slick program. I also talked to Jane to get an update on my next project.
3. 4:00: I've been watching Rich install programs and set up profiles and such on one of the new desktops. It's going to be Tracy's, so she came in and logged on to test it. Now Rich is working on setting up the laptop. Jane also dropped off the lists with the forms she doesn't want crossed off. Thankfully, there are a lot crossed off. I can start that tomorrow. Nadine also had me do a self evaluation, for them to use on my periodic evaluation. I told Howard that was due Monday. I have my mid-term evaluation due next Monday. Yeah, lots of essays. I should really start typing them.

March 19, 2003
213 hours completed

1. 9:20: Since we're going next Friday to show people at NYMU the website, I figure I had better go through everything and make sure that it works, one last time.
2. 12:00: I spent the morning helping Rich install XP that didn't finish yesterday.
3. 4:00: I got another project. There is a manual broken into several parts. I made a page with a short description and hover buttons. I found a script that shows a box with a description of the link, and played around and found out it works with the hover buttons as well.

March 18, 2003
205 hours completed

1. 10:15: This morning I observed Rich still trying to get ghost to work. He left to call tech support. I also played around with powerpoint to see how easy it is for powerpoint to show up on the web. It is surprisingly easy.
2. 12:00: Rich couldn't get through the tech support before, so he called again a few minutes ago. The tech guy was quite knowledgable. He's emailing Rich some documentation. The boot disks are becoming quite a problem.
3. 4:30: Rich left a little while ago. Ghost doesn't work with NTFS. At least, this version of Ghost. So, we're reinstalling XP with FAT partitions.

March 17, 2003
197 hours completed

1. 9:00: Finished printing all of the lists for Jane to look at off of the urb share
2. 9:15: Been e-mailing back and forth between Nadine, Howard, and myself trying to set up a date to go the Albany to show the website to NYMU.
3. 9:30: Delivered the pile of printouts to Jane. She wasn't there, I left them on her desk.
4. 1:30: I've been trying to find a way to convert the word docs to an html form easily. I don't think there is one. It's very easy to make a html doc out of them, but the form thing is giving me a headache.